QuickBooks Error Code 6010, 100 typically occurs when users attempt to open a company file in a multi-user environment. The error message indicates that QuickBooks is unable to access the company file. Although this error is not as common as some others, it can still disrupt your workflow and cause frustration.
Causes of QuickBooks Error Code 6010, 100
Several factors can contribute to the occurrence of Error Code 6010, 100. Some possible causes include:
Hosting Mode: If hosting mode is enabled on multiple computers in a network, conflicts may arise when trying to access the company file.
Network Issues: Problems with the network setup, such as a weak or unstable connection, can prevent QuickBooks from accessing the company file.
Antivirus or Firewall Settings: In some cases, security software settings may interfere with QuickBooks' ability to access the necessary files.
Solutions to QuickBooks Error Code 6010, 100
To resolve QuickBooks Error Code 6010, 100, try the following solutions:
Restart all computers: Close QuickBooks on all computers connected to the network and restart them. This simple step can often resolve temporary issues and refresh the system's resources.
Disable hosting mode on non-server computers: If you are using QuickBooks in a multi-user environment, ensure that only the server computer has hosting mode enabled. To disable hosting mode on other computers, open QuickBooks and go to "File" > "Utilities" > "Stop Hosting Multi-User Access."
Use the QuickBooks File Doctor Tool: QuickBooks provides a built-in tool called QuickBooks File Doctor that can help diagnose and fix many common errors, including Error Code 6010, 100. Download and run this tool from the Intuit website to scan and repair any issues with your company file.
Rename the .ND and .TLG files: These files are configuration files associated with your QuickBooks company file. Renaming them can help resolve issues related to network data or transaction log files. To do this, navigate to the folder containing your company file, find the files with the same name as your company file but with .ND and .TLG extensions, right-click on each file, select "Rename," and add the word "old" at the end of each file name.